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12 November 2024
Rates are presented in Canadian Dollars. 75 photos
FAIRMONT EMPRESS HOTEL, Victoria – Your ideal downtown stay
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Key details
Hotel Overview
721 Government Street, Victoria, V8W 1W5,
- Next to the Inner Harbour
Great
8.9
9.1
4.3
4.5
5-star historic hotel overlooking Victoria's Inner Harbour
Accommodations
Fairmont Empress offers
Dining
The hotel features
Wellness
Fairmont Empress's
Location and Accessibility
Fairmont Empress is situated in downtown Victoria,
Family Experiences
Fairmont Empress welcomes families with
Highlights
Location: steps away from British Columbia's Parliament Buildings
Dining: Q at the Empress with Pacific Northwest cuisine
Wellness: Fairmont Spa with holistic treatments
Family: Kids Rule the Castle package
Must-do experiences
- Visit Butchart Gardens for breathtaking floral displays.
- Try the local fish and chips at Red Fish Blue Fish on the harbor.
- Explore the Royal BC Museum for a deep dive into local history.
- Stroll through the Inner Harbour and admire the Fairmont Empress.
- Discover hidden art at the Art Gallery of Greater Victoria.
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
- Junior Suite City View 1 King2 persons38 sq. feet1 King-size bed and 1 Sofa bedAir conditioningHeatingroom details
- Executive Suite City View 1 King2 persons38 sq. feet1 King-size bedAir conditioningHeatingroom details
- One Bedroom Suite City View 1 King2 persons42 sq. feet1 King-size bed and 1 Sofa bedAir conditioningHeatingroom details
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Room Rates & Availability Tracker
Find Deals for Your Travel Dates
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Check-in/ Check-out
Amenities
Thoughtful hotel amenities for a comfortable stay
General
- No smoking on site
- Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
Guest Parking
- Electric kettle
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
- Children's pool
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At the Fairmont Empress Hotel, dining transforms into a rich tapestry of local flavors and elegant ambiance, where guests can indulge in beautifully crafted dishes. Signature offerings showcase the best of Pacific Northwest cuisine, artfully prepared by Executive Chef Morgan Wilson in stunning surroundings that encourage relaxation and enjoyment.
Q at The Empress
American with Pacific Northwest influences
Ambiance
An elegant space that combines turn-of-the-century charm with modern refinement.
Key Offerings
Experience creative bites like avocado toast and egg white frittata, complemented by extraordinary cocktails, including signature drinks served with luxurious accompaniments like gold dusted macarons.
Reservation
Recommended
Hours vary; check locally for specifics.
Lobby Lounge
Light bites and afternoon teas
Ambiance
A bright and airy lounge channeling a turn-of-the-century elegance, featuring the mellow sounds of live classical piano.
Key Offerings
Enjoy a relaxing atmosphere perfect for sipping expertly crafted cocktails or savoring delightful light fare while taking in stunning views.
Reservation
Not needed
Hours vary; check locally for specifics.
Location
721 Government Street, Victoria, V8W 1W5,
Explore Victoria
Explore Victoria
Royal BC Museum
5 minutes' walk
Indigenous history and natural wonders showcase within the museum. Perfect for families and history buffs.
British Columbia Parliament Buildings
4 minutes' walk
Impressive architecture and guided tours highlight the political history of the region.
Beacon Hill Park
19 minutes' walk
Stunning gardens, playgrounds, and petting zoos provide family-friendly activities in a beautiful setting.
Craigdarroch Castle
5 minutes' drive
Victorian-era mansion with rich history and exquisite architecture. Guided tours available.
Water Taxi Tours
2 minutes' walk
Scenic rides through the Inner Harbour. Ideal for viewing marine life and coastal landscapes.
Yoga on the Beach
15 minutes' drive
Relaxing yoga sessions offered at nearby Ross Bay Beach. Classes vary by season; check schedule.
Biking at Clover Point Park
25 minutes' walk
Biking path along the coast with stunning ocean views. Rentals available nearby for convenience.
Q at The Empress
1 minute' walk
Modern Canadian cuisine with locally sourced ingredients. Reservations recommended for dinner.
Milestones
3 minutes' walk
Casual atmosphere with a diverse menu, including gluten-free options. Family-friendly environment.
The Old Spaghetti Factory
4 minutes' walk
Italian favorites served in a historic setting. Offers vegetarian choices and a relaxed dining experience.
Save-On-Foods Memorial Centre
4 minutes' drive
Venues for concerts and sporting events. Check the schedule for family-friendly shows.
Victoria Bug Zoo
5 minutes' walk
Interactive and educational fun for all ages. Home to various bug species and special events.
Chinatown
13 minutes' walk
Vibrant cultural hub with shops and eateries. Enjoy local art festivals and street performances.
Transportation Tips
Unlock Early Booking Discounts
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Danish, Japanese, Chinese, Russian, Arabic, Malay, Tagalog / Filipino
Year renovated:
2009
Number of floors:
8
Number of rooms:
394
Guest Reviews & Ratings
What Guests Are Saying?
Show moreShow less
Pros
Perfect location
Spotlessly clean rooms
Helpful staff
Stylish restaurant
Comfortable stay
Cons
Hallway noise
Price tag
Complicated check-in
Guest reviewsbased on 2612 reviews
Catherine from Canada
fairmont city view 1 queen
4 nights in November 2025
|
Reviewed: January 21, 2026
8.8/10
historical charm with minor drawbacks
beautiful gardens excellent location really good service helpful recommendations
the gardens were meticulously maintained, showcasing a wide variety of flowers and greenery. the location was excellent, near many shops. the gold level concierge provided really good service. the staff anticipated my needs and offered helpful recommendations for excursions.
The air conditioning felt inadequate in public areas. I found it uncomfortably warm outside my room. This was a minor inconvenience, but it detracted slightly from the overall experience.
Dining
9/10
The lounge offered many fancy non alcoholic options. I found this a good surprise. the tea service was a highlight, the variety of teas available was extensive. breakfast service took over 30 minutes. This was a letdown
Service
8/10
the staff was generally warm and cute. the concierge helped book excursions, they answered questions efficiently. turndown service added a nice touch each evening. some front desk employees looked cold and unpleasant.
Facilities
9/10
the hotel has on-site shops that offer a variety of goods, including teas and toiletries. the pool was reserved at times for lane swimming. the grounds were beautiful. there are bee hives on site that produce honey.
Rooms
9/10
the room had a comfortable bed. housekeeping was thorough and caring. the room was a bit small, but it had high ceilings. the bathroom toiletries included lovely smelling shampoo!
0 Helpful
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Questions of the users
About Fairmont Empress Hotel
Is there a room option with kitchen facilities or a microwave available?
15 January 2025
A Governor General Suite features a kitchenette, and additional microwaves can be provided upon request, subject to availability. Is it possible to reserve adjoining rooms for a larger family group?
23 February 2025
Adjoining rooms are available by booking a Fairmont King and a Deluxe room with 2 Queen beds. This combination needs to be confirmed based on availability during the booking process. Can you provide me with details about the spa services offered?
02 March 2025
For comprehensive information and to make an appointment, please check the Willow Stream Spa section on the website. What perks are included when I book a Fairmont Gold room?
10 March 2025
Fairmont Gold reservations come with complimentary breakfast for two, evening canapés, access to a private lounge, and dedicated concierge services. Are pets allowed on the property?
08 April 2025
Pets are welcome at the hotel, but must not be left unattended in rooms and cannot access dining and wellness areas. Are all hotel amenities like the pool and fitness center currently operational?
15 April 2025
Yes, amenities including the indoor pool, fitness center, and spa are open, with the spa operating from Wednesday through Sunday. Is parking available at the property, and is it complimentary?
22 May 2025
Parking is available at a rate of $33.00 per night, and the hotel is pet-friendly without extra fees. Can you tell me the difference between a city view room and a Fairmont city view room?
30 May 2025
There's no distinction in terms of features; both types represent the same room category. Does the room rate cover breakfast services?
10 June 2025
Room rates do not include breakfast. Breakfast is served a la carte and is available in-house. At what time does breakfast service start each day?
18 June 2025
Breakfast is served daily from 6:30 am at Restaurant Q and through In-Room Dining. Are there any room options available that feature balconies?
25 June 2025
Unfortunately, there are no rooms with balcony options at Fairmont Empress. Is there a discount available for ferry tickets when booking a stay?
05 July 2025
Unfortunately, there are no discount programs with BC Ferries associated with stays at Fairmont Empress. Is there a pet policy that allows multiple pets to stay in a single room?
15 July 2025
Yes, the hotel welcomes two pets in one room at no additional charge; just inform during booking.Next best alternative
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