FAIRMONT EMPRESS HOTEL, Victoria – Your ideal downtown stay
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Key details
Hotel Overview
721 Government Street,
Victoria,
Canada,
V8W 1W5,
British Columbia
-
Next to the Inner Harbour
Great
8.9
9.1
/10
4.2
4.5
/5
Loved by guests
Gold lounge access
World class staff
Amazing building
Nice experience
Delicious food
Harbour view
"Tea at the Empress is expectional."
Marjolaine from Canada
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"Some rooms get you into the 'gold concierge' lounge which was a great experience in hospitality."
Brian from Italy
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"The lounge is what is worth it's weight in gold."
Karen B from Canada
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Location
Fairmont Empress occupies a prime location overlooking Victoria's Inner Harbour and is steps from British Columbia's Parliament Buildings. The hotel is easily accessible, with the Helijet terminal located just a mile away. Guests arriving by plane will find Victoria International Airport approximately 26 km from the property.
Accommodations
The hotel features 431 beautifully appointed guest rooms and suites, many offering stunning views of the Inner Harbour. Fairmont Gold rooms provide an exclusive hotel-within-a-hotel experience, complete with a private lounge and evening canapes. Spacious family-friendly accommodations come equipped with amenities such as cribs, high chairs, and kids' robes.
Dining
Fairmont Empress offers a range of dining options with seasonal menus celebrating Pacific Northwest cuisine. The renowned Q at the Empress provides local ingredients transformed into sophisticated dishes, while the Veranda features scenic outdoor dining. The hotel is also known for its traditional Afternoon Tea, served on Royal China.
Wellness
Fairmont Spa at Fairmont Empress is Vancouver Island's premier spa, offering a comprehensive menu of treatments that cater to holistic wellbeing. Amenities include a steam room, Finnish sauna, and mineral bath whirlpool, enhancing relaxation for guests. The hotel's health club features state-of-the-art fitness equipment supporting a variety of wellness activities.
Family-Friendly & Pet-Friendly
Families can utilize the 'Kids Rule the Castle' package, which includes activities like scavenger hunts and family breakfasts. The hotel also provides complimentary amenities for children, ensuring a comfortable stay for all ages. Additionally, Fairmont Empress welcomes pets with special amenities, allowing them to stay free.
Wellness: Premier Fairmont Spa with various treatments
Family: 'Kids Rule the Castle' package available
Pets: Complimentary stay for pets
Must-do experiences
Visit Butchart Gardens for breathtaking floral displays.
Try the local fish and chips at Red Fish Blue Fish on the harbor.
Explore the Royal BC Museum for a deep dive into local history.
Stroll through the Inner Harbour and admire the Fairmont Empress.
Discover hidden art at the Art Gallery of Greater Victoria.
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Deluxe Room One Queen Bed Harbour View
2 persons
32 m²
1 King-size bed
Coffee machine
room details
One Bedroom King Suite Harbour View
2 persons
51 m²
1 King-size bed
Coffee machine
room details
Executive Suite Two Queen Beds City View
2 persons
54 m²
2 Double beds
Coffee machine
room details
Junior Suite City View 1 King
2 persons
38 m²
1 King-size bed and 1 Sofa bed
Coffee machine
Heating
room details
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Amenities
Thoughtful hotel amenities for a comfortable stay
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Guest Parking
Electric kettle
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Children's pool
Spa & Leisure
Indoor swimming pool
Sun loungers
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At the Fairmont Empress Hotel, dining transforms into a rich tapestry of local flavors and elegant ambiance, where guests can indulge in beautifully crafted dishes. Signature offerings showcase the best of Pacific Northwest cuisine, artfully prepared by Executive Chef Morgan Wilson in stunning surroundings that encourage relaxation and enjoyment.
Q at The Empress
American with Pacific Northwest influences
Ambiance
An elegant space that combines turn-of-the-century charm with modern refinement.
Key Offerings
Experience creative bites like avocado toast and egg white frittata, complemented by extraordinary cocktails, including signature drinks served with luxurious accompaniments like gold dusted macarons.
Reservation
Recommended
Hours vary; check locally for specifics.
Lobby Lounge
Light bites and afternoon teas
Ambiance
A bright and airy lounge channeling a turn-of-the-century elegance, featuring the mellow sounds of live classical piano.
Key Offerings
Enjoy a relaxing atmosphere perfect for sipping expertly crafted cocktails or savoring delightful light fare while taking in stunning views.
Reservation
Not needed
Hours vary; check locally for specifics.
Hotel Location
721 Government Street,
Victoria,
Canada,
V8W 1W5,
British Columbia
Map view
721 Government Street,
Victoria,
Canada,
V8W 1W5,
British Columbia
City landmarks
Park
Beacon Hill Park
1.6
km
Castle
Craigdarroch Castle
2.3
km
Park
Fisherman's Wharf Park
1.4
km
Museum
Helmcken House
630 m
Stadium
Save-On-Foods Memorial Centre
1.5
km
Landmark
The Maritime Museum of British Columbia
1.1
km
Landmark
Chinatown
1.0
km
Church
St Andrew's Cathedral
820 m
Landmark
Craigflower Manor and Schoolhouse
1.5
km
Public Building
Victoria City Hall
1.1
km
Landmark
Black Ball Ferry Line
710 m
Landmark
Old Town
630 m
Landmark
Terry Fox Statue
1.5
km
Landmark
Fan Tan Alley
920 m
Church
Christ Church Cathedral
890 m
Garden
Government House
2.4
km
Museum
Emily Carr House
910 m
Landmark
Point Ellice House
2.4
km
Nearby
Museum
Royal BC Museum
370 m
Public Building
British Columbia Parliament Buildings
310 m
Victoria
Inner Harbour
150 m
Museum
Miniature World
300 m
Zoo
Victoria Bug Zoo
360 m
Victoria
Government Street
310 m
Square
Bastion Square
510 m
Shopping Area
The Bay Centre
520 m
St-Ann's Academy Office 835 Humboldt St 2nd Floor
St. Ann's Academy National Historic Site
560 m
Gallery
Bateman Foundation Gallery of Nature
340 m
Government Street and Belleville Street
Emily Carr Statue
130 m
Victoria
Wharf Street
500 m
Restaurants
Q at The Empress
20 m
721 Government St The Fairmont Empress
The Tea Lobby
30 m
721 Government St
Milestones
170 m
812 Wharf St
The Old Spaghetti Factory
330 m
703 Douglas Street
Bartholomew's English-Style Pub
390 m
777 Douglas St Entrance on Humboldt Street
Steamship Grill & Bar
330 m
470 Belleville Street
Browns Socialhouse
360 m
809 Douglas St
Milano
220 m
817 Government St
The Courtney Room
310 m
619 Courtney Street
Explore Victoria
Explore Victoria
Top Attractions
Activities
Dining
Entertainment
Royal BC Museum
5 minutes' walk
Indigenous history and natural wonders showcase within the museum. Perfect for families and history buffs.
British Columbia Parliament Buildings
4 minutes' walk
Impressive architecture and guided tours highlight the political history of the region.
Beacon Hill Park
19 minutes' walk
Stunning gardens, playgrounds, and petting zoos provide family-friendly activities in a beautiful setting.
Craigdarroch Castle
5 minutes' drive
Victorian-era mansion with rich history and exquisite architecture. Guided tours available.
Water Taxi Tours
2 minutes' walk
Scenic rides through the Inner Harbour. Ideal for viewing marine life and coastal landscapes.
Yoga on the Beach
15 minutes' drive
Relaxing yoga sessions offered at nearby Ross Bay Beach. Classes vary by season; check schedule.
Biking at Clover Point Park
25 minutes' walk
Biking path along the coast with stunning ocean views. Rentals available nearby for convenience.
Q at The Empress
1 minute' walk
Modern Canadian cuisine with locally sourced ingredients. Reservations recommended for dinner.
Milestones
3 minutes' walk
Casual atmosphere with a diverse menu, including gluten-free options. Family-friendly environment.
The Old Spaghetti Factory
4 minutes' walk
Italian favorites served in a historic setting. Offers vegetarian choices and a relaxed dining experience.
Save-On-Foods Memorial Centre
4 minutes' drive
Venues for concerts and sporting events. Check the schedule for family-friendly shows.
Victoria Bug Zoo
5 minutes' walk
Interactive and educational fun for all ages. Home to various bug species and special events.
Chinatown
13 minutes' walk
Vibrant cultural hub with shops and eateries. Enjoy local art festivals and street performances.
Transportation Tips
City Centre
Victoria10 min
·
800 m
Airports
Victoria Inner Harbour Airport (YWH)6 min
·
500 m
Victoria International Airport (YYJ)40 min
·
26.4
km
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at CAD 35 per day.
Are the rates displayed in Canadian Dollars or US Dollars?
12 November 2024
Rates are presented in Canadian Dollars.
Is there a room option with kitchen facilities or a microwave available?
15 January 2025
A Governor General Suite features a kitchenette, and additional microwaves can be provided upon request, subject to availability.
Is it possible to reserve adjoining rooms for a larger family group?
23 February 2025
Adjoining rooms are available by booking a Fairmont King and a Deluxe room with 2 Queen beds. This combination needs to be confirmed based on availability during the booking process.
Can you provide me with details about the spa services offered?
02 March 2025
For comprehensive information and to make an appointment, please check the Willow Stream Spa section on the website.
What perks are included when I book a Fairmont Gold room?
10 March 2025
Fairmont Gold reservations come with complimentary breakfast for two, evening canapés, access to a private lounge, and dedicated concierge services.
Are pets allowed on the property?
08 April 2025
Pets are welcome at the hotel, but must not be left unattended in rooms and cannot access dining and wellness areas.
Are all hotel amenities like the pool and fitness center currently operational?
15 April 2025
Yes, amenities including the indoor pool, fitness center, and spa are open, with the spa operating from Wednesday through Sunday.
Is parking available at the property, and is it complimentary?
22 May 2025
Parking is available at a rate of $33.00 per night, and the hotel is pet-friendly without extra fees.
Can you tell me the difference between a city view room and a Fairmont city view room?
30 May 2025
There's no distinction in terms of features; both types represent the same room category.
Does the room rate cover breakfast services?
10 June 2025
Room rates do not include breakfast. Breakfast is served a la carte and is available in-house.
At what time does breakfast service start each day?
18 June 2025
Breakfast is served daily from 6:30 am at Restaurant Q and through In-Room Dining.
Are there any room options available that feature balconies?
25 June 2025
Unfortunately, there are no rooms with balcony options at Fairmont Empress.
Is there a discount available for ferry tickets when booking a stay?
05 July 2025
Unfortunately, there are no discount programs with BC Ferries associated with stays at Fairmont Empress.
Is there a pet policy that allows multiple pets to stay in a single room?
15 July 2025
Yes, the hotel welcomes two pets in one room at no additional charge; just inform during booking.